Privacy Policy
Last updated: December 2024
1. Introduction
This Privacy Policy explains how Bicraw AI Technologies ("we", "us", "our"), operating as Rollercoaster, collects, uses, and protects your personal data when you purchase our digital products.
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and Belgian data protection laws.
2. Data Controller
Bicraw AI Technologies
Bampslaan 1
3500 Hasselt, Belgium
Company Number: BE 0658.917.436
3. Data We Collect
We collect minimal data necessary to process your purchase and deliver your license key:
- Email address - Collected during checkout to deliver your license key and for customer support purposes
Our watchfaces, widgets, and apps do not collect, store, or transmit any personal data from your Garmin device.
4. How We Use Your Data
Your email address is used for:
- Delivering your license key after purchase
- Responding to customer support inquiries
- Important product updates or notices (rare)
We do not use your email for marketing purposes unless you explicitly opt in.
5. Third-Party Services
We use the following third-party services to process payments:
- Stripe - For payment processing. Stripe handles all payment information securely. We do not store your credit card details. Please review Stripe's Privacy Policy.
6. Data Retention
We retain your email address and purchase records for as long as necessary to:
- Provide customer support for your purchased products
- Comply with legal and accounting obligations
You may request deletion of your data at any time (see Your Rights below).
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Your Rights (GDPR)
Under the GDPR, you have the following rights:
- Right of access - Request a copy of your personal data
- Right to rectification - Request correction of inaccurate data
- Right to erasure - Request deletion of your personal data
- Right to data portability - Receive your data in a structured format
- Right to object - Object to processing of your data
- Right to withdraw consent - Withdraw consent at any time
To exercise any of these rights, please contact us through our support page.
9. Cookies
This website uses only essential cookies necessary for the website to function. We do not use tracking or advertising cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact & Complaints
For questions about this policy or to exercise your rights, contact us through our support page.
If you are not satisfied with our response, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).